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CY iT HR
@cyprusithr · supergroup
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Jonny
Jonny
2025-02-18 02:47 UTC
#vacancy #support #helpdesk #crypto #blockchain #fintech #1stlinesupport #2ndlinesupport #l1support #l2support
**L1, L2 Support Specialist - On/off ramp
UTORG** is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.
Now, we are looking for a L1, L2 Support Specialist who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Work format: remote
Employment: full-time
Salary range: 800-1200 USD (also open to discussion based on your experience)
**Key Responsibilities:
**● Handling support tasks with control over resolution or escalation through the ticketing process;
● Analyzing customer problems, identifying root causes, and providing effective solutions to ensure customer satisfaction;
● Collaborating with other departments to address customer tasks and issues;
● Expanding and maintaining an internal knowledge base to keep it up to date.
**Required Skills:
**● English language proficiency at least at the B2 level since we communicate with our customers in English. All communication with customers is via text, no voice chats;
● Attention to detail, responsibility, proactiveness, and customer orientation - as basic and cliche as it sounds, it's important qualities since we are building financial products and it's extremely important to pay close attention to the issue at hand and determine what exactly is going on and why.
Work schedule 4/4 day (8:00 to 20:00) and night shifts (20:00 to 8:00) UTC+3
It's cool if you have:
● Experience with Zendesk, Intercom, and Jira;
● Diploma or Bachelors in STEM or business related fields - we are totally cool with hiring students or people who just finished their education and are trying to break into IT;
● Touched crypto in some way - either via buying some BTC, or participating in airdrops, or something similar.
You can apply for a vacancy at https://utorg.bamboohr.com/careers/50 👨💻💫
**L1, L2 Support Specialist - On/off ramp
UTORG** is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.
Now, we are looking for a L1, L2 Support Specialist who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Work format: remote
Employment: full-time
Salary range: 800-1200 USD (also open to discussion based on your experience)
**Key Responsibilities:
**● Handling support tasks with control over resolution or escalation through the ticketing process;
● Analyzing customer problems, identifying root causes, and providing effective solutions to ensure customer satisfaction;
● Collaborating with other departments to address customer tasks and issues;
● Expanding and maintaining an internal knowledge base to keep it up to date.
**Required Skills:
**● English language proficiency at least at the B2 level since we communicate with our customers in English. All communication with customers is via text, no voice chats;
● Attention to detail, responsibility, proactiveness, and customer orientation - as basic and cliche as it sounds, it's important qualities since we are building financial products and it's extremely important to pay close attention to the issue at hand and determine what exactly is going on and why.
Work schedule 4/4 day (8:00 to 20:00) and night shifts (20:00 to 8:00) UTC+3
It's cool if you have:
● Experience with Zendesk, Intercom, and Jira;
● Diploma or Bachelors in STEM or business related fields - we are totally cool with hiring students or people who just finished their education and are trying to break into IT;
● Touched crypto in some way - either via buying some BTC, or participating in airdrops, or something similar.
You can apply for a vacancy at https://utorg.bamboohr.com/careers/50 👨💻💫
Jonny
2025-02-18 02:47 UTC
#vacancy #qa #tester #manualtest #functionaltest #senior
**QA Engineer (Web/Mobile)
UTORG** is a fintech company holding VASP licenses and operating in 187 countries.
Now we are looking for a QA Engineer who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Work format: remote
Employment: full-time
Salary range: 1500-3000 USD
Work Experience
● Web and mobile application testing, including cross-platform testing (iOS, Android) and cross-browser testing;
● Working with emulators and simulators (Android Studio, Xcode, RocketSim);
● Work in fintech projects, including work with cryptocurrency wallets, exchanges, payment acceptance systems, and AML systems (SEON, ScoreChain, SumSub);
● Agile/Scrum (Scrum Events, Product Backlog, Sprint Backlog, Burndown and Burnup diagrams);
● Test documentation systems (TestRail, TestLink, TestIT, Zephyr);
● Bug tracking and ticket management systems (Jira, Confluence);
● Logging and monitoring systems (Google Console, Grafana, Sentry, BigQuery);
● Version control and CI/CD systems (Git, Bitbucket, Jenkins, GitHub, AzureDevOps, CircleCI), including setting up automatic build and test runs;
● Tools and frameworks for writing autotests (Selenium, Appium, Cypress, JUnit, TestNG, RestAssured) and creating reports (Allure);
● Implementation of alerting and tracking systems.
Technical Skills
● Versatile testing skills, knowledge of techniques and principles of testing and test design;
● Performance, compatibility, UI/GUI and UX testing;
● Functional and non-functional API testing;
● Regression and Smoke testing;
● Working with test artifacts and writing test documentation (TestCase, CheckList, TestPlan);
● Knowledge of core automation approaches and practices (POM, DDT);
● Working with prioritization and criticality tools (Urgency & Priority).
Responsibilities
1. Analyze and plan testing:
● Participate in requirements analysis and evaluation of tasks under test;
● Developing testing strategies and plans, including defining approaches to Testing of new features and their improvement.
2. WEB application testing:
● Conducting manual and automated testing of WEB functionality;
● Participating in the analysis of requirements and evaluation of tested tasks;
● Developing testing strategies and plans, including defining approaches to testing new features and improving them applications;
● Creation, execution and support of test artifacts (test cases, test plans);
● Functional, regression, integration, load and smoke testing smoke-testing.
3. Work with microservice architecture:
● Testing of microservices and interaction between them;
● Develop and execute tests for APIs and integration tests between microservices.
4. Integration testing with external services:
● Testing of integration with external services, including payment systems, AML systems and other services;
● Verification of correctness of interaction and data processing from third-party services.
5. Work with admin panels and BO (Back Office) systems:
● Testing of main interfaces and functionalities of admin panels.
6. Test automation:
● Development and support of auto-tests;
● Creation and support of automation scripts for separate parts of WEB-application (Unit tests);
● Support and improvement of CI/CD processes to ensure stable and fast release cycle.
7. Analyzing and reporting:
● Analyzing test results and reporting on test passes (TestRail);
● Maintaining bug reports and tracking statuses in the bug tracking system (Jira);
● Maintaining and keeping test data up to date (Confluence).
8. Interaction with the development team:
● Collaborate with developers, business analysts, designers, and other team members to understand requirements and their solutions;
● Participate in meetings, discussions, planning, and process improvements in development and testing (SCRUM artifacts).
9. Interaction with the Helpdesk team
You can apply for a vacancy at https://utorg.bamboohr.com/careers/61 👨💻💫
**QA Engineer (Web/Mobile)
UTORG** is a fintech company holding VASP licenses and operating in 187 countries.
Now we are looking for a QA Engineer who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Work format: remote
Employment: full-time
Salary range: 1500-3000 USD
Work Experience
● Web and mobile application testing, including cross-platform testing (iOS, Android) and cross-browser testing;
● Working with emulators and simulators (Android Studio, Xcode, RocketSim);
● Work in fintech projects, including work with cryptocurrency wallets, exchanges, payment acceptance systems, and AML systems (SEON, ScoreChain, SumSub);
● Agile/Scrum (Scrum Events, Product Backlog, Sprint Backlog, Burndown and Burnup diagrams);
● Test documentation systems (TestRail, TestLink, TestIT, Zephyr);
● Bug tracking and ticket management systems (Jira, Confluence);
● Logging and monitoring systems (Google Console, Grafana, Sentry, BigQuery);
● Version control and CI/CD systems (Git, Bitbucket, Jenkins, GitHub, AzureDevOps, CircleCI), including setting up automatic build and test runs;
● Tools and frameworks for writing autotests (Selenium, Appium, Cypress, JUnit, TestNG, RestAssured) and creating reports (Allure);
● Implementation of alerting and tracking systems.
Technical Skills
● Versatile testing skills, knowledge of techniques and principles of testing and test design;
● Performance, compatibility, UI/GUI and UX testing;
● Functional and non-functional API testing;
● Regression and Smoke testing;
● Working with test artifacts and writing test documentation (TestCase, CheckList, TestPlan);
● Knowledge of core automation approaches and practices (POM, DDT);
● Working with prioritization and criticality tools (Urgency & Priority).
Responsibilities
1. Analyze and plan testing:
● Participate in requirements analysis and evaluation of tasks under test;
● Developing testing strategies and plans, including defining approaches to Testing of new features and their improvement.
2. WEB application testing:
● Conducting manual and automated testing of WEB functionality;
● Participating in the analysis of requirements and evaluation of tested tasks;
● Developing testing strategies and plans, including defining approaches to testing new features and improving them applications;
● Creation, execution and support of test artifacts (test cases, test plans);
● Functional, regression, integration, load and smoke testing smoke-testing.
3. Work with microservice architecture:
● Testing of microservices and interaction between them;
● Develop and execute tests for APIs and integration tests between microservices.
4. Integration testing with external services:
● Testing of integration with external services, including payment systems, AML systems and other services;
● Verification of correctness of interaction and data processing from third-party services.
5. Work with admin panels and BO (Back Office) systems:
● Testing of main interfaces and functionalities of admin panels.
6. Test automation:
● Development and support of auto-tests;
● Creation and support of automation scripts for separate parts of WEB-application (Unit tests);
● Support and improvement of CI/CD processes to ensure stable and fast release cycle.
7. Analyzing and reporting:
● Analyzing test results and reporting on test passes (TestRail);
● Maintaining bug reports and tracking statuses in the bug tracking system (Jira);
● Maintaining and keeping test data up to date (Confluence).
8. Interaction with the development team:
● Collaborate with developers, business analysts, designers, and other team members to understand requirements and their solutions;
● Participate in meetings, discussions, planning, and process improvements in development and testing (SCRUM artifacts).
9. Interaction with the Helpdesk team
You can apply for a vacancy at https://utorg.bamboohr.com/careers/61 👨💻💫
Jonny
2025-02-18 02:48 UTC
#vacancy #backend #nodejs #javascript #typescript #nestjs #senior
Node.js developer
UTORG is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.
Now we are looking for an experienced Middle/Senior Node.js Developer who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Work format: remote
Employment: full-time
Salary range: 3000-5000 USD
Required skills
● Excellent knowledge of Node.js;
● Understanding of scaling and bottlenecks;
● Excellent knowledge of TypeScript;
● Experience in relational databases (knowledge of TypeORM);
● Experience in Nest.js framework;
● Ability to write unit-tests (Jest);
● Knowledge of the principles of building a reliable architecture;
● Ability to work in a team (propose and discuss ideas, argue your position, listen and understand teammates, negotiate);
● Proficiency in English at the level of fluent reading of technical documentation.
Nice to have
● Experience in gRPC, PostgreSQL;
● Experience in microservices;
● Understanding how different blockchains work;
● Knowledge of fintech specifics;
● Experience in real projects.
We offer
● Interesting tasks to create a cool product;
● Fully remote work;
● Positive and productive work environment;
● Collaborate with experienced developers;
● Using the latest technologies and frameworks;
● Ability to take a break from work (if necessary);
● Interesting business trips, participation in conferences, and hackathons;
● Professional growth.
Benefits
● Annual salary indexation;
● Flexible working hours;
● Payment of vacation and sick leave.
Our stack
● Java with SpringBoot;
● Nodejs with Nest.js;
● React and React.Native;
● Kubernetes;
● NATS;
● PostgreSQL;
● Hashicorp.Vault.
You can apply for a vacancy at https://utorg.bamboohr.com/careers/30 👨💻⚙️
Node.js developer
UTORG is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.
Now we are looking for an experienced Middle/Senior Node.js Developer who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Work format: remote
Employment: full-time
Salary range: 3000-5000 USD
Required skills
● Excellent knowledge of Node.js;
● Understanding of scaling and bottlenecks;
● Excellent knowledge of TypeScript;
● Experience in relational databases (knowledge of TypeORM);
● Experience in Nest.js framework;
● Ability to write unit-tests (Jest);
● Knowledge of the principles of building a reliable architecture;
● Ability to work in a team (propose and discuss ideas, argue your position, listen and understand teammates, negotiate);
● Proficiency in English at the level of fluent reading of technical documentation.
Nice to have
● Experience in gRPC, PostgreSQL;
● Experience in microservices;
● Understanding how different blockchains work;
● Knowledge of fintech specifics;
● Experience in real projects.
We offer
● Interesting tasks to create a cool product;
● Fully remote work;
● Positive and productive work environment;
● Collaborate with experienced developers;
● Using the latest technologies and frameworks;
● Ability to take a break from work (if necessary);
● Interesting business trips, participation in conferences, and hackathons;
● Professional growth.
Benefits
● Annual salary indexation;
● Flexible working hours;
● Payment of vacation and sick leave.
Our stack
● Java with SpringBoot;
● Nodejs with Nest.js;
● React and React.Native;
● Kubernetes;
● NATS;
● PostgreSQL;
● Hashicorp.Vault.
You can apply for a vacancy at https://utorg.bamboohr.com/careers/30 👨💻⚙️
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