#CV #itsupportlead #helpdesk #itsupportengineer #itsupportspecialist #senioritsupportspecialist #itsupportteamlead #opentowork #opentorelocation #microsoftazure #azure

Hi, my name is Andrey. I have more than 10 years of experience as an IT support Specialist/Team Lead in one the global digital services company. As IT Support Team Lead, I lead the resolution of requests in line with our SLA. My duties include daily analysis of inquiries, strategic direction for timely escalation, and process improvement. My department's efforts have yielded high employee satisfaction, reflected in a 95% positive internal feedback rate.

Key skills: IT Support Team Lead, IT asset management, SharePoint, MacOS, Corporate mobile communications, IT support infrastructure, Hardware management, Microsoft, Communication Skills, ServiceNow, VIP support, Microsoft Azure.
English level: B2.

Looking for a full-time Senior IT support Specialist/Team Lead job with relocation to Cyprus (I'm currently at Yerevan).

telegram: @Born2Dunk