#вакансия #vacancy #php #developer #laravel #cyprus #limassol #onsite #office #middle

🚀An international leading financial services company (Crypto & FX trading niche) with several offices around the world is looking for a Middle/Senior PHP Developer.

📍Location: Limassol, Cyprus (on-site)
**
Requirements:**
✔️Previous working experience as a PHP / Laravel Developer for 3+ years;
✔️Hands on experience with SQL schema design, SOLID principles, REST API design;
✔️ Software testing (PHPUnit, PHPSpec);
✔️ MySQL profiling and query optimization;
✔️ Experience with Git;
✔️Previous experience within the FinTech or FX Industry will be considered an advantage
✔️Already in Cyprus (or with ready documents to relocate asap).🌴

Responsibilities:
● Develop and extend the functionality of Web Applications;
● Write high-quality, scalable, and secure code;
● Write Unit, functional, and integration tests;
● Working on database optimization;
● Analyze business requirements and implement them;
● Writing technical documentation for implemented features;
● Providing support for production systems and proactively addressing technical issues;
● Collaborate with development, product, and stakeholder meet deadlines.

🔥Opportunities for You:
● Work in a friendly environment with cool International team;
● Modern, stylish and highly efficient work space;
● Сompetitive salary, bonus scheme based on results, encouragement of initiatives, medical insurance, corporate events, etc.

📩For questions and CV applications, please, contact @zhamilia_cy 🫶🏼

💻__ Recruitment Agency Zhamilia Berentzen
__zhamilia.com

#вакансия #vacancy #contentmoderator #customersupport #teamlead #cyprus #nicosia #onsite #office

🚀An international Tech company is looking for an experienced Team Lead Customer Support & Content Moderation to manage a small team of customer support agents and content moderators.

📍Location: Nicosia, Cyprus (on-site)

💶Salary: 2000-2500 euro (net)/month
**
Requirements:**
✔️Experience in a supervisory or team lead role, preferably within a customer support or content moderation environment;
✔️Strong leadership and people management skills with the ability to motivate and develop a team;
✔️ Excellent communication and interpersonal skills;
✔️ Familiarity with customer support ticketing systems and live chat software;
✔️ Strong problem-solving skills and the ability to work under pressure.
✔️Previous experience within the FinTech or FX Industry will be considered an advantage
✔️Already in Cyprus, preferably in Nicosia.

Responsibilities:
● Team Management: Lead, mentor, and supervise a team of customer support agents and content moderators. Provide ongoing training, support, and development opportunities;
● Customer Support: Ensure the team delivers exceptional customer service through ticketing and live chat channels. Monitor performance and implement improvements where necessary;
● Content Moderation: Oversee the content moderation process, ensuring adherence to company policies and community guidelines. Coordinate the integration of Hive AI moderation software with human review processes;
● Performance Monitoring: Track team performance metrics, provide regular feedback, and conduct performance reviews
● Problem Resolution: Address and resolve escalated customer issues and content moderation challenges promptly and effectively;
● Reporting: Prepare and present regular reports on team performance, customer satisfaction, and content moderation outcomes to senior management;
● Collaboration: Work closely with other departments to ensure seamless operations and contribute to the continuous improvement of processes and policies.

🔥Opportunities for You:
● Great work schedule: Monday-Friday from 9:00-18:00 or 10:00 to 19:00;
● Friendly environment with amazing international team;
● Cool office based in Nicosia, paid days off according to Cyprus law;
● Start-up fun vibes, no bureaucracy, great opportunity to grow and succeed together with the company, career and professional development.

📩For questions and CV applications, please, contact @zhamilia_cy 🫶🏼

💻__ Recruitment Agency Zhamilia Berentzen
__zhamilia.com