#vacancy #Head/Lead of Support #game
Vacancy: Head/Lead of Support
Format: Remote
Form of work: Full-time
Must have:
3+ years proven experience in a support management role, preferably as a Head or Lead of Support
Previous experience in a startup environment
A desire to develop a Telegram casino brand
Strong understanding of support operations and process optimization.
Ability to work independently and lead a team of junior and mid-level support agents.
Excellent problem-solving skills and resource management capabilities.
Experience with support tools and integrations
Excellent written and verbal communication skills in Russian
Experience with negotiating and managing outsourced support services.
Familiarity with developing and implementing support documentation and training programs.
English level - В2

#vacancy #MarketingSpecialist #game
Vacancy: Marketing Specialist
Format: Remote
Form of work: Full-time
Must have:
2+ previous experience in the gaming industry.
Experience with project management and leading a team.
Knowledge of community management tools and best practices.
Proven experience in digital marketing, social media management, and community building.
Strong understanding of Telegram and other social media platforms.
Experience with affiliate and referral program marketing.
Ability to work independently and manage multiple projects simultaneously.
Analytical mindset with the ability to interpret data and make data-driven decisions.
Familiarity with startup environments and the ability to adapt to a fast-paced, dynamic work setting.
Excellent written and verbal communication skills in Russian
English level - В2