#vacancy #itsupport #limassol #trading

Our company - one of the first brokers to offer a true online trading experience - is seeking an enthusiastic University Graduate to join the team as an IT Support. This is a great opportunity for a graduate to learn in a versatile and dynamic fintech environment.

**Main Activities and Responsibilities:

**> Serving as the first point of contact for IT support within the organization
> Excellent use of Ticketing System by prioritizing urgent and on-urgent tasks
> Provide 1st line support to all users across the organization globally
> Installing, configuring, and maintaining software and hardware components of computer and network systems
> Diagnosing and troubleshooting software and hardware issues
> Repairing and replacing damaged computer and network components
> Ensuring the security of client and server computers by installing and upgrading antivirus and security software
> Supporting people whenever they encounter challenges with computers and network devices
> Maintaining and updating technical documentation regularly
> Testing new hardware and software before full-scale installation
> Provide IT support on small projects and office/desk moves
> Maintain asset registers for all IT Assets incl. telecoms enabling the tracking of all IT assets

**Requirements:
**
<> Bachelors degree in Computer Science or equivalent
<> Excellent written and verbal English communication skills
<> Strong interpersonal skills and ability to interact favorably with a wide variety of people
<> Highly self-motivated with reasoning skills and willing to learn new technologies
<> Knowledge of Windows 10 and 11
<> Knowledge of Mac OS and Linux is a plus
<> Knowledge of O365/Azure
<> Knowledge of Antivirus Systems
<> Knowledge of Networking
<> Ability to quickly diagnose and fix problems
<> Ability to articulate and maintain attention to technical details
<> Ability to follow through and document issues as well as resolutions
<> Ability to replace hardware of Desktops and Laptops
<> Ability to set up Workstations and peripherals for new joiners
<> Be able to work in a team-oriented, collaborative environment
<> Ability to work on an On-Call Rota with the rest of the team

**Company offers:
**
* Fun and creative work environment
* Attractive remuneration package
* Opportunities for professional development/learning and development opportunities
* 20 days of annual leave days which increases every two years (capped at 23 days)
* Provident Fund
* Discretionary performance bonus at the end of the year
* Discretionary benefits such as quarterly team building activities, free Weekly lunches, and monthly team outings
* Strong culture promoting work-life balance and flexible hybrid working