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Anastasia 2023-09-07 10:12 UTC webpage
πŸ“Ž Webpage (not supported)
#vacancy #onsite #office #golang #go #typesript #API #junior #middle

🎯Role: Integration developer**
πŸš€Company: IREV
πŸ‘©β€πŸ’»Seniority lvl: Junior+ (1+ years of experience in commercial development)
βŒ›οΈJob type: Full-time
🌎Location: Limassol, Cyprus**

As a Junior Golang Developer, you will be responsible for crafting custom integrations, reading and interpreting API documentation, and ensuring the seamless integration of our solutions with third-party APIs and services. We value your ability to create tailored solutions and your commitment to delivering top-notch software.

Responsibilities:

-Supporting and Implementing Integrations: Collaborate with the Customer Success unit to understand client integration requirements and execute the development of seamless integrations with third-party APIs and services.
-Creating Custom Solutions: Craft tailor-made solutions to meet client-specific integration needs, ensuring that the software seamlessly integrates with their existing systems.
-Reading and Analysing API Documentation: Dive into API documentation provided by clients and third-party providers, deciphering complex technical information, and leveraging it to build robust integrations.
-Testing and Debugging: Conduct thorough testing and debugging of integration components to guarantee reliability and optimal performance, resolving any issues promptly.
-Documentation and Knowledge Sharing: Maintain comprehensive documentation of integration processes, configurations, and troubleshooting procedures. Share knowledge and insights with the team to foster continuous improvement.
-Monitoring and Optimisation: Monitor the performance of integrations in real-time, proactively identify bottlenecks, and implement optimisations to enhance efficiency.
-Collaborative Communication: Maintain effective and collaborative communication with teammates from the Customer Success unit to gather integration requirements, provide progress updates, and offer technical support, ensuring a cohesive and client-focused approach to integration projects.
-Staying Current: Stay abreast of the latest developments in Golang and relevant technologies, incorporating best practices and emerging trends into integration projects.

Requirements:

-1+ year of commercial experience of Golang development.
-0,5 year of experience with TypeScript.
-Understand the intricacies of HTTP and TCP/IP.
-Possess a solid understanding of data structures and data types.
-Are well-versed in Object-Oriented Programming (OOP) and design patterns.
-Have practical experience with API utilisation and design.
-Have an upper-Intermediate level of English proficiency.
-Demonstrate a strong aptitude for learning and self-improvement.

Additional Skills That Would Be a Plus:

-Familiarity with version control systems (e.g., Git).
-Knowledge of containerisation technologies such as Docker and Docker-compose, including the ability to containerize services.
-Prior experience in developing web services.
-Proficiency with web frameworks like Echo or similar.

What we can offer:

-Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
-Convenient office location at the heart of Limassol.
-Competitive compensation package that reflects your skills and experience.
-A transparent grade system that allows you to track your progress and grow within the company.
-Enjoy a generous vacation package of 21 working days per year, with paid vacation available after just 3 months of continuous employment.
-Take advantage of 7 paid sick leaves annually, no doctor's note required.
-An inclusive and adaptable company culture.
-Team Buildings and Happy hours.

If you are passionate about affiliate marketing, have a proven sales track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
πŸ“©HR @hr_irev
Anastasia 2023-09-07 10:21 UTC webpage
πŸ“Ž Webpage (not supported)
#vacancy #CS #CustomerSupport #TechSupport #CustomerSuccess #Limassol #fulltime #remote

πŸ”₯ Role: Tech Support Spesialist
πŸ‘©β€πŸ’» Company: IRev
πŸ‡¨πŸ‡Ύ Location: Limassol/remote
⏰ Fulltime
πŸ”Experience: junior, 0,5+ year in tech support would be advantage

IREV is a revolutionary performance marketing company for escalating partnerships and performance.
We are seeking passionate individuals to join our Customer Support team and assist us in maintaining a high level of product support.

Key Responsibilities:
β€’ Provide efficient online chat support via communication channels such as Slack, Skype, Telegram, and Jira, to ensure users' questions and concerns are resolved in a timely and effective manner.
β€’ Maintain and update user resources such as FAQs, RAQs, and guides, to ensure they are relevant and up-to-date, helping users better understand our products and services.
β€’ Manage user requests and complaints by assessing and determining the best course of action, coordinating with other teams as necessary, and providing timely and accurate updates to users.
β€’ Identify technical issues by asking users specific questions to isolate and diagnose the problem, then report it to our technical team in a clear and concise manner to ensure prompt resolution.
β€’ Create detailed bug reports to provide our technical team with accurate information on technical issues, helping them resolve the issue efficiently.
β€’ Serve as a buffer between our technical team and users by communicating updates, progress, and other information in a clear and professional manner, while also advocating for users' needs and concerns.

Our ideal candidate will possess:
β€’ Advanced proficiency in English (C1 level).
β€’ A minimum of 0,5 y of relevant experience in customer service or support.
β€’ A background in IT would be a great advantage.
β€’ A customer-focused mindset.
β€’ The ability to work effectively in a team.
β€’ A sense of accountability when working remotely.
β€’ The capability to solve problems independently.
β€’ Strong learning abilities.
β€’ The ability to manage stress.
β€’ Confidence in using a PC.

Benefits:
β€’ REMOTE or Comfortable office in the central officeΒ of Limassol, Cyprus;
β€’ Work-shifts (from 9:30 till 18:00 or from 15:30 to 00:00 UTC + 03);
β€’ Ability to grow with the company within transparent grading system;
β€’ An inclusive and adaptable company culture;
β€’ Competitive salary based on experience;
β€’ Visa help for qualified candidates;
β€’ 21 days paid vacation;
β€’ Yearly Flex days.

Feel great fit? dm HR @hr_irev
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