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Anastasia 2023-07-14 11:52 UTC
#vacancy #fulltime #remote #techwriter #technicalwriter

πŸ”₯ Role: Technical Writer
πŸ‘©β€πŸ’» Company: irev.com
🌎 Location: remote
⏰ Fulltime
πŸ” Experience: 1+ year relevant experience

We are seeking a skilled and highly motivated Technical Writer to join our Product Team. You will be responsible for creating, editing, and maintaining technical documentation for our products. You will work closely with cross-functional teams, including product managers, developers, and designers, to ensure that our documentation meets the needs of our customers and is accurate, concise, and easy to understand.

**Key Responsibilities:
**-Create, review, and update technical documentation, including user manuals, installation guides, release notes, and API documentation.
-Create tooltips and other instructional materials for the product.
-Prepare graphic schemes according to given parameters.
-Regularly update existing documentation in accordance with software releases.
Work closely with the Product team to understand product functionality and features.
-Collaborate with cross-functional teams to gather information and ensure accuracy of technical content.
-Ensure documentation is written in a clear, concise, and easy-to-understand manner for target audiences.

Qualifications:
-1+ years of experience in technical writing, preferably in a product team or software development environment.
- English (advanced) - C1.
-Strong attention to detail and ability to manage multiple projects simultaneously.
-Familiarity with tools, such as Atlassian, GitBook.
-Experience working with cross-functional teams and understanding of Agile methodologies.
-Familiarity with software development processes and technologies is a plus.

Benefits:
-Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
-Full remote work (from any part of the world).
-Competitive salary based on experience.
-Ability to grow with the company within transparent grading system.
-An inclusive and adaptable company culture.
-Enjoy a generous vacation package of 21 working days per year, with paid vacation available after just 3 months of continuous employment.
-Take advantage of 7 paid sick leaves annually, no doctor's note required.

If you are passionate about creating clear and concise technical documentation, have a keen eye for detail, and enjoy working in a fast-paced, collaborative environment, we would love to hear from you.
DM πŸ“© @hr_irev
Anastasia 2023-07-14 11:52 UTC webpage
πŸ“Ž Webpage (not supported)
#vacancy #CS #CustomerSupport #TechSupport #CustomerSuccess #Limassol #fulltime #remote

πŸ”₯ Role: Tech Support Spesialist
πŸ‘©β€πŸ’» Company: IRev
πŸ‡¨πŸ‡Ύ Location: Limassol/remote
⏰ Fulltime
πŸ”Experience: junior, 0,5+ year in tech support would be advantage

IREV is a revolutionary performance marketing company for escalating partnerships and performance.
We are seeking passionate individuals to join our Customer Support team and assist us in maintaining a high level of product support.

Key Responsibilities:
β€’ Provide efficient online chat support via communication channels such as Slack, Skype, Telegram, and Jira, to ensure users' questions and concerns are resolved in a timely and effective manner.
β€’ Maintain and update user resources such as FAQs, RAQs, and guides, to ensure they are relevant and up-to-date, helping users better understand our products and services.
β€’ Manage user requests and complaints by assessing and determining the best course of action, coordinating with other teams as necessary, and providing timely and accurate updates to users.
β€’ Identify technical issues by asking users specific questions to isolate and diagnose the problem, then report it to our technical team in a clear and concise manner to ensure prompt resolution.
β€’ Create detailed bug reports to provide our technical team with accurate information on technical issues, helping them resolve the issue efficiently.
β€’ Serve as a buffer between our technical team and users by communicating updates, progress, and other information in a clear and professional manner, while also advocating for users' needs and concerns.

Our ideal candidate will possess:
β€’ Advanced proficiency in English (C1 level).
β€’ A minimum of 0,5 y of relevant experience in customer service or support.
β€’ A background in IT would be a great advantage.
β€’ A customer-focused mindset.
β€’ The ability to work effectively in a team.
β€’ A sense of accountability when working remotely.
β€’ The capability to solve problems independently.
β€’ Strong learning abilities.
β€’ The ability to manage stress.
β€’ Confidence in using a PC.

Benefits:
β€’ REMOTE or Comfortable office in the central officeΒ of Limassol, Cyprus;
β€’ Work-shifts (from 9:30 till 18:00 or from 15:30 to 00:00 UTC + 03);
β€’ Ability to grow with the company within transparent grading system;
β€’ An inclusive and adaptable company culture;
β€’ Competitive salary based on experience;
β€’ Visa help for qualified candidates;
β€’ 21 days paid vacation;
β€’ Yearly Flex days.

Feel great fit? dm HR @hr_irev
Anastasia 2023-07-14 11:53 UTC webpage
πŸ“Ž Webpage (not supported)
#vacancy #onsite #limassol #cyprus #backoffice #officemanager #office #administartor

🎯**Role: Office Manager
πŸš€Company: IREV
βŒ›οΈJob type: Full-time
🌎Location: Limassol, Cyprus
**
We are seeking a highly energetic and motivated individual to join our team as an Office Manager. In this role, you will play a crucial part in boosting our daily operations by ensuring efficient office management and providing essential support to our team members. As an Office Manager, you will oversee various responsibilities to facilitate smooth office functioning and create a positive work environment.

Key responsibilities:
-Office Operations: Manage and maintain office operations, including overseeing office supplies, equipment, and facilities. Ensure that the office is well-stocked and functional, liaising with vendors as needed.
-Office Equipment Inventory: Maintain a comprehensive inventory of office equipment, including computers, printers, and other supplies. Monitor stock levels and coordinate with the procurement team to ensure timely replenishment.
-Administrative Support: Provide administrative support to team members and executives, including managing calendars, scheduling meetings, and handling correspondence. Assist with preparing reports, presentations, and other documents as required.
-Travel and Logistics: Coordinate travel arrangements for team members, including booking flights, accommodations, and transportation. Arrange logistics for meetings, conferences, and events, including venue selection, catering, and equipment setup.
-Document flow: Assistance with document flow, printing and scanning documents. Process invoices, purchase orders, and reimbursements. Collaborate with the finance team to ensure accurate and timely financial record-keeping.
-Communication: Serve as a point of contact for internal and external stakeholders. Respond to inquiries, relay messages, and facilitate effective communication within the office.
-Team Coordination: Foster a positive and collaborative work environment. Coordinate team activities, events, and celebrations. Support onboarding of new employees and ensure a smooth integration into the company culture.

Our ideal candidate will possess:
-Previous experience in office management or a related administrative role preferred.
-English - C1 (advanced).
-Strong organizational and time management skills with attention to detail.
-Excellent written and verbal communication skills.
-Proactive in identifying and resolving issues, with a solution-oriented mindset.
-Demonstrates professionalism, confidentiality, and integrity.
-Excellent interpersonal skills and ability to work well with diverse individuals and teams.

Benefits:
-Comfortable office in the center of Limassol, Cyprus.
-An inclusive and adaptable company culture.
-Competitive salary based on experience.
-Visa help for qualified candidates.
-20 days paid vacation.
-7 days sick leaves.
-Happy hours and Yearly Flex days.

If you are highly motivated and responsible person, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
πŸ“©HR @hr_irev
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