#vacancy #operationsmanager**

IT Operations Manager

**Mercuryo is an international company that creates a new generation of financial services for the business sector.

Responsibilities:
• Ensure smooth operations of all IT systems and data security
• Oversee daily metrics and adjust admin settings accordingly
• Assist the team and partners on handling special cases with users’ transactions
• Oversee production support teams, user technical support, production job schedules
• Handle tech related issues on new partners’ integrations, including consulting of the partner’s tech team Leading the ongoing product development, managing the product development team, budget, timeline and delivery
• Manage relationships with third-party vendors for support and project management
• Keeping the product documentation full and up-to-date
• Understand and track applicable regulatory and reporting requirements
• Manage periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
• Assist in preparing the IT organization’s disaster recovery and business continuity plans, policies, and procedures
• Perform any other duties as required or assigned

Requirements:
• Bachelor’s degree or equivalent in Information Technology, or related field
• 3+ years’ experience working in an IT Operations management, Team Lead or related role in an enterprise environment
• Knowledge of functioning of SEPA, SWIFT
• Familiarity of accounting of payment transactions
• Experience working with vendor contracts and licensing
• Familiarity working with enterprise project planning and resourcing
• External customer-facing production support experience
• Knowledgeable with a variety of infrastructure technologies
• Detail-oriented, with superior verbal and written communication skills
• Strong critical thinker with problem solving attitude
• Excellent organizational skills with the ability to juggle multiple tasks at once
• Proactive mindset

Why Mercuryo?

- Competitive salary
- Bonuses and salary revisions according to your performance
- An attractive package of compensations and benefits based on your personal needs
- Professional development, innovative work area, challenging tasks, powerful technical stack is on us, growth potential is on you

I’m open to your resumes and questions
Kristina tg: @kristinaknyaz