CY iT HR
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Anastasia Golovchenko
Vacancy - Onboarding specialist:
#vacancy #remote
#fulltime
It might be interesting for those who have an experience as a Customer Care Agent in IT.
🚀RedTrack - Start-up. We are more than 3 years already and constantly growing💪
🚀Salary in $ (USD) - from 700 (depending on your experience and interview)
🚀Remote work
RedTrack - is the industry-leading ad tracking and conversion attribution solution. And you will become an expert in it, that means you will never get bored (we promise)😉
What you will be doing:
- Assist with fundamental facets of RedTrack users and setting up client funnels
- Helping to identify client needs and meet the target results
- Support clients in configuring accounts
- Advise and train clients on the product usage
- Troubleshooting, first-level diagnostics, and providing technical and product expertise to clients’ queries
- Work cross-functionally with Product, Development, and Sales teams
**What are our requirements?
**- At least 1 year of support or similar experience
- Excellent English level (our clients are very communicative, so you will need to talk to understand some of their needs)
- A high level of empathy
- Desire to learn
Nice to have:
+ one more foreign language
Please send your CV straight to me, I am a People Manager in the company and I will be happy to help☺ @Asiiya_g