Надо ж, Сита ответила на письмо по-поводу плохой связи. Хотя толку конечно ноль)
In reference to your enquiry below, we would like to inform you that the area you are referring to has a general network issue since it needs a new base. Please note that we have asked from the Municipality to provide us with a place for our base to be located but they have yet to provide it.
Kindly note that we are willing to add a base, but we cannot do so without the co-operation of the Municipality.